We understand how frustrating it can be when there is a mix up with your order, and we sincerely apologize for any inconvenience this may have caused. Rest assured, we are here to help resolve this issue for you.
Firstly, we kindly ask if you could provide us with a picture of the incorrect sign that was received. This will help us to better understand what went wrong and ensure that we can prevent similar errors in the future.
Once we have received the picture, we will promptly investigate the issue and work to rectify it as soon as possible. In the meantime, we would like to offer you a replacement for the correct sign that you originally ordered. We want to make sure that you receive the product that you were expecting and are completely satisfied with your purchase.
Again, we apologize for any inconvenience this may have caused and appreciate your understanding and patience as we work to resolve this issue for you. If you have any further questions or concerns, please do not hesitate to reach out to our customer support team. Thank you for your continued support.