If you have accidentally purchased a custom sign and would like to request a refund, we understand your concern and are here to help. While custom signs are typically non-returnable products due to their personalized nature, we want to ensure that you are satisfied with your purchase.
If you have ordered a standard sign in a large quantity and wish to return them, we can provide you with a return label to send them back to us. Once we receive the signs, we will process a partial refund for the returned items.
On the other hand, if your order consists of just one or two signs, we can offer a partial refund without the need for you to return the items. This is our way of making sure that you are not stuck with a product that you did not intend to purchase.
If you find yourself in this situation, please reach out to our customer support team with your order details and reason for the refund request. We will work with you to find the best solution and ensure that you are satisfied with your experience. Thank you for your understanding and cooperation.